How, exactly do we collect feedback on a presentation? Are there ways to solicit feedback that will help us grow as speakers? The answer is, absolutely, YES! However, the way that you typically ask for feedback may not be the best way to gain confidence as a speaker. In fact, many traditional feedback techniques can actually make you more nervous. In addition, speakers will sometimes make adjustments to their delivery based on anecdotal issues. This can start a snowball effect that leads to terrible presentation skills.

A Funny Example of How Feedback Can Throw You Off Your Game.

A few years after I started The Leaders Institute ®, I was asked to be a keynote speaker at a quarterly meeting. The group loved my presentation so much, they hired me to come back in the next quarter as well. After the second speech, members of the group came to the front of the room and thanked me. They shook my hand and complimented me over and over. I felt really good about the presentation. The last woman to speak to me, though, was the founder of the association. She was long retired from the industry, but since she was the founder, she was still quite involved in the meetings. Just like the other attendees, she started with a nice compliment.

She said, “I really enjoyed your speech! The group had so much fun listening to you. Do you mind if I give you some critical feedback, though?”

I nodded, so she continued. “I’ve noticed that a few times during the speech, you ‘double-clutched.’ My Toastmasters group can probably help you with that.”

I smiled and thanked her for the feedback. However, I didn’t change anything that I was doing as a speaker as a result of the comment. There were over 100 people in the audience. Dozens of these people told me how great the presentation was. The group liked my delivery so much that they paid a fee for me to speak to them… TWICE. And, I got a single, anecdotal, comment to make a change. Most speakers would make a change because of the comment. I didn’t.

Be confident in what you are doing knowing that you have prepared and practiced for the event. You are not going to please all of the people, all of the time and that is fine, do your thing and keep doing it.

From his success on the sales floor of an automotive dealership  to becoming a veteran trainer and then the adoption of technology for Internet-based marketing, his career has evolved to deliver the skills and tools needed to help consumers. Richie Bello combined his automotive expertise with his robust desire to “take care of the customer first” to become an automotive influencer, published author, and renowned trainer.  Bello absorbed the wants and needs of consumers as he worked up the ladder of the automotive industry.

Over the thirty-five years of his career, he developed strong Internet marketing skills, leading him to developing software solutions that create ease for consumers, and helps dealers improve relationships with customers. Innovation drives success. And, for Bello, it’s in his DNA. took years to come to consumers and arrived in a timely manner, during the 2020 Pandemic. With over 6 million vehicles on the site, features that help consumers deliver, finance and warranty, Bello has met the retail digital age head on.

Bello also is founder of Richie Bello Institute of Leadership and Management, a 501C3 not for profit, dedicated to the recruitment, education and employment of veterans into the automotive industry. Visit


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