Important Public Speaking Skills for Workplace Success

Engaging Presentation Style

Presentation style includes vocal tone, body language, facial expression, and timing. The right style can make a talk that could have been boring become exciting and engaging.

Assessing the Needs of the Audience

Some audiences want a lot of technical detail; others don’t. Some will enjoy humor; others won’t. There are jokes that work in some crowds but not others. To draft a successful talk and to adopt the appropriate presentation style, you need to be able to assess the needs of your audience.

Before you begin speaking, think about your audience and what they hope to gain from your presentation. That can help you assess their needs, which can help ensure that your presentation is the best possible use of your time and theirs.

PowerPoint Skills

PowerPoint is a popular software used for creating slides. Not all public speakers use them, but slides are so common that doing without them is sometimes called “speaking naked.”

It’s not only important to understand the technical aspects of using the software, it also helps if you have the artistic ability to create slides that are aesthetically pleasing and easy to understand—or, you should work with a collaborator who can do so. Either way, you must know how to integrate your slides smoothly into the other aspects of your presentations.

Composition Skills

Whether you prepare your talk ahead of time or just go with the flow, you must be able to construct talks that are rational, coherent, and easy to understand, and that cover all the points you want to hit.

Storytelling and humor help, and you must know how to use them. Public speaking is not only a form of performance art; it also requires writing skills.

Other Public Speaking Skills

The skills mentioned above aren’t the only ones that are important to public speaking. The following skills and tips can make you an even more effective public speaker:

  • Controlling performance anxiety
  • Drafting an evaluation form that attendees are likely to complete
  • Grabbing the attention of the audience with a powerful opening
  • Handing out copies of slides in advance to minimize note-taking demands on the audience
  • Maintaining eye contact with the audience and providing an energetic, animated physical presence
  • Memorizing enough content so that the speech does not come off as a reading of notes
  • Modulating vocal tone to emphasize important points and avoid monotonous presentation
  • Organizing a logical flow to a speech
  • Preparing examples that are relevant to the experience of the expected audience
  • Providing compelling evidence to support themes
  • Rehearsing the presentation and revising rough spots
  • Researching information about the latest trends in an industry before presenting at a professional seminar
  • Restating critical points at the end of a speech to cement key concepts
  • Reviewing feedback and modifying the approach for talks in the future
  • Summarizing the topics to be covered at the beginning of a lecture to provide context for attendees

From his success on the sales floor of an automotive dealership  to becoming a veteran trainer and then the adoption of technology for Internet-based marketing, his career has evolved to deliver the skills and tools needed to help consumers. Richie Bello combined his automotive expertise with his robust desire to “take care of the customer first” to become an automotive influencer, published author, and renowned trainer.  Bello absorbed the wants and needs of consumers as he worked up the ladder of the automotive industry.

Over the thirty-five years of his career, he developed strong Internet marketing skills, leading him to developing software solutions that create ease for consumers, and helps dealers improve relationships with customers. Innovation drives success. And, for Bello, it’s in his DNA. took years to come to consumers and arrived in a timely manner, during the 2020 Pandemic. With over 6 million vehicles on the site, features that help consumers deliver, finance and warranty, Bello has met the retail digital age head on.

Bello also is founder of Richie Bello Institute of Leadership and Management, a 501C3 not for profit, dedicated to the recruitment, education and employment of veterans into the automotive industry. Visit


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