HARDISON’S TIPS – JANUARY 21, 2021 – Tips From Closers – PART TWO

HARDISON’S TIPS – JANUARY 21, 2021 – Tips From Closers – PART TWO

Know How To Close The Deal

I think one of the biggest mistakes that sales representatives make is not understanding how to move from presenting the product to actually getting the buyer to commit.

In fact, I recommend rehearsing the close as much as the presentation, and even having a few different options to allow your prospect to choose from. This will allow you to present different options that can go with the flow of the conversation in a natural, comfortable and confident way.

Don’t Give Up

According to several top sales professionals and trainers including myself, Jake Atwood, and various LinkedIn studies, it takes on average 7-10 contacts to get to a point where you are selling into the C-suite or large corporate buyer.

These sources also report that most low to average producing sales professionals stop calling after 3 to 5 unsuccessful attempts. By staying persistent and learning about your target client and industry, statistically, you will be more successful.

Be The First To Call

Surveys by groups such as have shown clearly that the first sales person to contact clients is going to get 50 percent more of the prospects they contact first. This means that if you are first to suggest a solution to a problem for a company through your products and services, you are 50 percent more likely to get that sale.

Get Visual

Images are incredibly powerful aids and tools for your sales presentation. They can be incorporated into all types of presentations including in-person materials as well as short videos, infographics or PowerPoints that can be set up on apps for the customer to view. Additionally, they are easy to use multiple times without losing much effectiveness if any.

Research now shows that the human brain is able to process a visual image up to 60,000 times faster than the same information in text form. In an article by Mike Parkinson, leader of Billion Dollar Graphics, it was noted that images have both a cognitive and an emotional component, which speeds up processing and engages the imaginative part of the brain. They are also processed into long-term memory, a fact that Dr. Lynelle Burmark has studied. This means people recall total images while they only retain a very small amount of verbal information or what they read.

Be a Storyteller

Bestselling authors and brothers Chip and Dan Health have written the book, “Made to Stick” about how to create lasting ideas in the minds of those you communicate with.

It was found through several studies that about 63 percent of people remembered the facts of a story while only about 5 percent remembered the same facts or information when it was provided as an unrelated piece of information.

Creating a memorable story about how a product or service was used in a way that is relative to your buyer is a critical factor in making a sale. Not only does this also bring you in as a problem-solver, but it provides a positive emotional and cognitive experience for the decision maker, all which are essential in making a sale.

From his success on the sales floor of an automotive dealership  to becoming a veteran trainer and then the adoption of technology for Internet-based marketing, his career has evolved to deliver the skills and tools needed to help consumers. Richie Bello combined his automotive expertise with his robust desire to “take care of the customer first” to become an automotive influencer, published author, and renowned trainer.  Bello absorbed the wants and needs of consumers as he worked up the ladder of the automotive industry.

Over the thirty-five years of his career, he developed strong Internet marketing skills, leading him to developing software solutions that create ease for consumers, and helps dealers improve relationships with customers. Innovation drives success. And, for Bello, it’s in his DNA. took years to come to consumers and arrived in a timely manner, during the 2020 Pandemic. With over 6 million vehicles on the site, features that help consumers deliver, finance and warranty, Bello has met the retail digital age head on.

Bello also is founder of Richie Bello Institute of Leadership and Management, a 501C3 not for profit, dedicated to the recruitment, education and employment of veterans into the automotive industry. Visit


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