Richie Bello’s Presidents Day – LIVE Panel on Virtual vs Traditional BDC

The craze over BDC development continues, as dealers across America look to their BDC departments or providers to take the share of the market to meet dealer targets. That’s why BDC has been its own department since the beginning of its time. The industry leaders and OEMs assessed the process of sales and service and sought counsel on determining what the right person is for BDC development. Dr. John Mlinarcik, Phd, LMSW, helped the industry in its early stages with the understanding of right brain and left brain, and how by understanding those principles you can place the right person in the right job. Business Development Centers. (BDC)  have seen changes in media mix and technologies over what is now almost two decades of development. The panel hosted by Richie Bello, Founder and CTO at ShopSmartAutos, has brought together Dr.  John Mlinarcik and other BDC influencers who deal with BDC every day such as Greg Wells, Stan Henry, and Anthony Alagona. The program will be narrated by David Castillo, Director of Veteran Affairs for Richie Bello Institute of Leadership and Management. ShopSmartAutos is now providing support for veterans looking to buy a vehicle from a  “Veteran Friendly” dealership that  supports our veterans with programs available through OEMs and major players. The non-profit will also train and place veterans into the industry at “Veteran Friendly” dealers at no cost to the dealer. The program looks to support the veterans, while offering this to dealers at no cost when active as a ShopSmartAuto dealer.

Monday’s LIVE BDC panel will cover the pros and cons of virtual versus in house BDC departments. The trend with COVID 19 impacted the use of virtual, leaving many  dealers who went virtual BDC with COVID 19 may keep going in that direction. However, when is it better to keep it under your roof(s). This panel promises to take you through the paces and help you decide what’s best for you.

Richie Bello’s Presidents Day BDC. Panel  will be LIVE Monday February 15th  1:00pm Eastern
Put Your Game Face on for Traditional versus Virtual BDC departments with Richie Bello.

From his success on the sales floor of an automotive dealership  to becoming a veteran trainer and then the adoption of technology for Internet-based marketing, his career has evolved to deliver the skills and tools needed to help consumers. Richie Bello combined his automotive expertise with his robust desire to “take care of the customer first” to become an automotive influencer, published author, and renowned trainer.  Bello absorbed the wants and needs of consumers as he worked up the ladder of the automotive industry.

Over the thirty-five years of his career, he developed strong Internet marketing skills, leading him to developing software solutions that create ease for consumers, and helps dealers improve relationships with customers. Innovation drives success. And, for Bello, it’s in his DNA. took years to come to consumers and arrived in a timely manner, during the 2020 Pandemic. With over 6 million vehicles on the site, features that help consumers deliver, finance and warranty, Bello has met the retail digital age head on.

Bello also is founder of Richie Bello Institute of Leadership and Management, a 501C3 not for profit, dedicated to the recruitment, education and employment of veterans into the automotive industry. Visit


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