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Richie Bello Courses

Richie Bello Courses

Training that INSPIRES growth!

25% OFF FOR OUR VETERANS

5 DAY ENTRY LEVEL SALES

A five-day course designed for the individual just entering an Auto Sales Career. Students will learn the basic principles of how a Dealership operates and leave having learned a comprehensive outline on the steps to the sale. Students will learn how to handle the Customer's objections and how to effectively respond to them. Extensive role playing and scenario based situations will be covered, as well as a thorough segment on properly handling Phone-Ups. Each participant will return to the Dealership ready to take their first "UP."

$795Flyer
WHO SHOULD ATTEND: New Salespeople
2 DAY ADVANCED F&I CONCEPTS

This two-day Advanced F&I course has been designed for the F&I Manager who is ready to take their productivity to the next level. Emphasis is placed on advanced F&I sales concepts, structured presentation steps and the art of responding to customer objections. Topics include the importance of F&I, understanding the Customer, the Banking process, and the value of developing control over the delivery process. From the sales perspective of F&I, the student will learn some very advanced techniques on how to effectively do both cash and credit union conversions, offer effective product presentations, methods for advanced Menu closing concepts, and some new and exciting ways to overcome objections. Extensive role play and group discussion are a big part of this course.

$595Flyer
WHO SHOULD ATTEND: F&I Directors, Experienced F&I Managers, New F&I Managers and Back-Up F&I Managers..
4 DAY ADVANCED SALES MGMT PROGRAM

A five-day course designed for the individual just entering an Auto Sales Career. Students will learn the basic principles of how a Dealership operates and leave having learned a comprehensive outline on the steps to the sale. Students will learn how to handle the Customer's objections and how to effectively respond to them. Extensive role playing and scenario based situations will be covered, as well as a thorough segment on properly handling Phone-Ups. Each participant will return to the Dealership ready to take their first "UP."

$795Flyer
WHO SHOULD ATTEND: Dealers, GM, GSM, Sales Manager
3 DAY ADVANCED SERVICE MANAGEMENT

This three-day course is dedicated to providing experienced Service Managers with ideas, tools and techniques to grow and enhance their Service Department. The course is a complete A to Z course for all Service Managers who want to take the department to the next level. Ideas on team development, increasing revenue through better sales processes, how to track results, effective scheduling, the benefits of a quick lube and quick maintenance department, Service Advisor and technician bonus and pay plans, benefits of a Service BDC Department, the power of video in the up sell process and how to manage service expenses.

$795Flyer
Who Should Attend: Dealers, GM's, Fixed Ops Directors, Service Managers
4 DAY ADVANCED SALES PROGRAM

A four-day course for the experienced Salesperson who wants to take their productivity to the next level. This course is based on David’s bestselling book, “The Secrets of Inspirational Selling.” The goal of this course is for the student to get a better understanding of the Customer and how to utilize a sales approach that will lower the Customers defensive posture and create an environment conducive to higher sales and grosses. Topics include the Sales Steps, Objections, Phone Ups, Prospecting, Follow-Up and Leasing. Extensive role playing, group discussions and the creation of customized word tracks are a big part of this course.

$795Flyer
WHO SHOULD ATTEND: Experiences Salespeople
2 DAY INTERNET/BDC LEAD GENERATION

This two-day course is a complete program on effective Lead Generation ideas and concepts for both the internet process and inbound phone leads. Focus is placed on creating Dialogue with the Customer, which in return will create a better opportunity to secure an appointment. Email, Chat and Phone scripts will be created, reviewed and examined, along with structured concepts for ongoing sold and unsold Customer follow-up. This course includes extensive role play and live interactive critiquing of current methods used by most Dealerships

$595Flyer
WHO SHOULD ATTEND: Internet/BDC Personnel, Sales Managers
4 DAY ENTRY LEVEL SERVICE ADVISOR

A four-day course for the individual who is either just starting their career as a Service Advisor or an experienced Service Advisor who truly needs to get back to the basics of selling service. This course focuses on understanding the Service Customer, structured sales steps in the Service Lane, phone strategies, up sell techniques, objection responses and how to deal with rejection and stress. A big part of this course provides training on the power of Video in the Service Up sell process. There is a tremendous amount of discussion and role playing within this course.

$895Flyer
Who Should Attend: Entry Level Service Advisors, Experienced Service Advisors
  • “Sales training ”
  • “Automotive Sales training ”
  • ½ DAY ADVANCED SERVICE ADVISOR

    This 2 ½-day course is a complete program for the experienced Service Advisor who wants to take their productivity to the next level. This course places tremendous emphasis on truly understanding the Service Customer in both their perceptions of what they expect and how that perception affects the outcome of the visit. New and proven ideas will be presented for increasing service sales, how to do an effective Service walk-around presentation, ways to handle the Customer on the phone and methods for speeding up the Customer's entire service visit, plus the power of video in the up sell process. Additional topics will include how to deal with Customer complaints, becoming a better listener and how to deal with on-the-job stress.

    $795Flyer
    WHO SHOULD ATTEND: Service Directors, Service Managers, Service Advisors

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