ADN/Game Face Monday, March 1, 3:00 pm Eastern LIVE Richie Bello and Arthur Early set a special time for their special guest, Richard Berman, Author of 9 to 9, The Life of a Salesman. Berman, a long-time automotive trainer, and good guy, let Richie take him through what it takes today to hit your ROI. If you don’t think you are getting the drive you need from your team, you will want to hear from Berman. A little of the old and a lot of the new approaches. Richie sees Berman as a true advocate for automotive dealers and their teams. Richie wants you to join him this Monday, March 1 at 3:00 pm Richie also brings you up to date with the veterans initiative sponsored by Shop…

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CHAMPION STRATEGIES – PUBLIC SPEAKING WORKSHOP – FEBRUARY 27, 2021 Your Telephone Speaking Voice 1. Answer the telephone by the third ring – Answer the telephone or make sure your answering machine picks up the telephone by the third or fourth ring. Do not let the telephone ring and ring. Many of us say how we “hate” speaking into these answering machines, but at the same time we also hate not having the option of leaving a message. 2. Make sure your greeting is professional – Make sure your greeting is short but very professional. Write down and practice your greeting several times before you actually record your greeting. Play it back and listen to your own speaking voice. Is your message too fast? Is it too…

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HARDISON’S TIPS – FEBRUARY 26, 2021 – Tips To Being A Successful Car Salesperson In 2021 5. Hooking the Trade Do you know one of the best ways to get a potential shopper in front of you? Hook the trade. We aren’t talking about “Do you have a trade? Oh you do, great! Bring it with you when you stop by and we will see if it’s worth something”. You need to really HOOK the trade and make this shopper feel like they can’t make any decisions before they bring their trade to you. When positioned properly, it is a proven tool to get shoppers to show. Want to know how to get customers as a car salesman, this needs to happen on EVERY. SINGLE.…

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CHAMPION STRATEGIES – PUBLIC SPEAKING WORKSHOP – FEBRUARY 26, 2021 Ways to Remember Material Remembering speeches can be a very intimidating experience. There are many ways one can remember material and I would like to focus on what I believe are the 4 common ways to remember material. Memorizing Reading from complete text Using Notes Using Visual Aids as Notes Let’s take a look at each of these in detail. 1. Memorizing -In my opinion, this is absolutely the worst way to keep track of material. People are preoccupied with trying to remember the words to say and not the ideas behind the words (or with the audience). As a result, normal voice inflection disappears. With memorizing, mental blocks become inevitable. With memorizing it is not a…

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CHAMPION STRATEGIES – PUBLIC SPEAKING WORKSHOP – FEBRUARY 25, 2021 Common Mistakes by Public Speakers #3 Eyes and Eyebrows Do you believe that you control your facial expressions well? Facial muscles are difficult to manage without training. There are a couple of millimeters between a mysteriously seductive look and wide eyes filled with fear! Psychological studies have shown that the audience pays 10-15 times more attention to the eyes of the speaker than to any other part of the face. Eyebrows are the main element of your facial expressions; they not only indicate emotions but control them. Raised eyebrows sign insecurity and incompetence. Pay attention to your eyes and eyebrows. Synchronize them with what you’re saying, and the audience will love you. Laughing eyes and…

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HARDISON’S TIPS – FEBRUARY 24, 2021 – Tips To Being A Successful Car Salesperson In 2021 Posted at 23:21h in Car Dealership Training, Car Sales Manager Training, Internet Auto Sales Training, Online Car Sales Training by Shelley Ram-Saban Congratulations!! You made it out of 2020 and the “Year of Covid”, into hopefully the much-needed greener pasture of 2021, the “Year of Somewhat Hopefully Back to Normalness”. There is no denying that 2020 was rough for everyone, whether you find yourself in the automotive industry or not. But just like any new year, we have the opportunity to start the year strong and make choices that will impact us for the foreseeable future. One of those opportunities is the understanding of how to become a successful car salesperson, and more importantly, how to…

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CHAMPION STRATEGIES – PUBLIC SPEAKING WORKSHOP – February 24, 2020 As you craft your speech outline, think about who you are delivering the speech to and keep that in mind as you write. You are delivering the speech for them, not for you. Work from a detailed outline While it might sound easier to write out your full speech and read it word-for-word, this actually works against most public speakers. Instead, you are better off writing an outline and speaking about the topic from the outline, which will help you look more confident. “It allows the language you use to be more natural, it allows your voice to be much more natural and eye contact is better,” Marjorie L. North, a speech pathologist and lecturer…

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HARDISON’S TIPS – FEBRUARY 23, 2021 – The importance of Credibility Why is credibility in our field of training so important? Let’s examine this a little deeper. The English dictionary defines credibility as “the quality of being trusted and believed in” There are many traits that can help us become successful. If we’re going to want to stand out in the crowd with the Niche that we chose, we need to focus on some fundamental credibility elements. Credibility is, in a way, a higher bar than success. It means potential prospects can look at us as a reliable resource and decision maker. It allows those who rely on us to know they can count on us, trust us, do business with us, and, ultimately, align…

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CHAMPION STRATEGIES – PUBLIC SPEAKING WORKSHOP – FEBRUARY 23, 2021 Overcoming Speaking Anxiety 1.   Know Your Material – If you are not familiar with your material or are uncomfortable with it, your nervousness will increase. Practice your speech or presentation and revise it until you can present it with ease. Learn How to Relax – You can ease tension by doing exercises. Sit comfortable with your back straight. Breathe in slowly, hold your breath for 4 to 5 seconds, then slowly exhale. To relax your facial muscles, open your mouth and eyes wide, then close them tightly. Visualize Yourself Speaking – Imagine yourself walking confidently to the lectern as the audience applauds. Imagine yourself speaking, your voice loud, clear and assured. When you visualize yourself as successful, you…

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