Now say it with periods instead of question marks. Hear the difference? So can the boss. The periods convey conviction and confidence. The questions convey hesitation and uncertainty. Now listen to yourself and practice ending your sentences — and your numbers — with hard periods.

Pause for Concern. When the interviewer starts a question, wait for it to end, take time to answer it, and don’t be afraid to pause. Pauses can actually project confidence if they result in a strong answer. I always tell my public speaking students that it’s fine, even good, to let someone see you think; it just proves that you can. (Note: If your interviewer looks at his watch, then your pause time’s up.)

For Example…. Your boss wants to visualize you in the job, so paint that picture for her with a real moment. In advance of the interview, identify a few impressive things about your work style, and come up with a workplace illustration of each. Give examples of when you saved a company energy or money (not including the time you shook a free Twix bar from the candy machine). End the stories with what you learned from the experience — unless it was at that point that you learned you wanted to quit.

Water You Waiting For? If you’re offered water, accept it. It’s not a test of your camel-like endurance. Accepting an offer of hydration shows that you’re both comfortable and human. Water is a better idea than soda, but if you must caffeinate, don’t be picky about, say, Pepsi versus Coke. This is your next job, not an Olive Garden.

Any Questions? When a prospective boss asks if you have any questions, he’s not just being polite, but still measuring your interest in the company. Prepare four to five questions in advance: “Where do you see the company in five years?” “Can you describe the workplace environment?” “How would you describe your managerial style?” It’s fine to turn the tables and interview the interviewer. After all, the job has to be right for you, not just you for it. When you ask good questions, the interviewer will appreciate your efforts to find a good fit. And every boss likes to wax on about the company, when he knows you can’t do a damn thing to stop him.

Hopefully these tips will serve you as well as that Banana Republic suit you just picked up, but if there’s one thing to keep in your head, it’s that the job you want is not just within your reach, but yours to lose. Be strong, be likable, and don’t lose it.

From his success on the sales floor of an automotive dealership  to becoming a veteran trainer and then the adoption of technology for Internet-based marketing, his career has evolved to deliver the skills and tools needed to help consumers. Richie Bello combined his automotive expertise with his robust desire to “take care of the customer first” to become an automotive influencer, published author, and renowned trainer.  Bello absorbed the wants and needs of consumers as he worked up the ladder of the automotive industry.

Over the thirty-five years of his career, he developed strong Internet marketing skills, leading him to developing software solutions that create ease for consumers, and helps dealers improve relationships with customers. Innovation drives success. And, for Bello, it’s in his DNA. took years to come to consumers and arrived in a timely manner, during the 2020 Pandemic. With over 6 million vehicles on the site, features that help consumers deliver, finance and warranty, Bello has met the retail digital age head on.

Bello also is founder of Richie Bello Institute of Leadership and Management, a 501C3 not for profit, dedicated to the recruitment, education and employment of veterans into the automotive industry. Visit


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