CHAMPION STRATEGIES – PUBLIC SPEAKING WORKSHOP – APRIL 16, 2021
Oral Presentation and Powerpoint
- Refer to time as an organizational tool: “For the next two minutes, I will summarize the city’s housing problem, then I will move on to . . . ” This keeps both you and your audience anchored.
- Use the “point, turn, talk” technique. Pause when you have to turn or point to something, then turn back towards the audience, then talk. This gives emphasis to the material and keeps you connected with audience members. Strictly avoid talking sideways or backwards at your audience.
- Use physical gestures sparingly and with intention. For instance, raise three fingers and say “thirdly” as you make your third point; pull your hands toward your chest slightly as you advocate the acceptance of an idea. Beware, though, of overusing your body, especially to the point of distraction. Some speakers habitually flip their hair, fiddle with their keys, or talk with their hands. I’ve heard some people recommend that speakers keep one hand in a pocket to avoid overusing physical gestures.
- Minimize the amount of walking necessary during your talk, but do stand rather than sit because it commands more authority. As you speak, keep your feet firmly rooted and avoid continual shuffling of your weight. Intentionally leaning slightly on one leg most of the time can help keep you comfortable and relaxed.
- Take care to pronounce all words correctly, especially those key to the discipline. Check pronunciation of ambiguous words beforehand to be certain. It would be embarrassing to mispronounce “Euclidian” or “Möbius strip” in front of a group of people that you want to impress. I once mispronounced the word “banal” during a speech to English professors and one of the audience members actually interrupted to correct me. Most of that speech was—as you might guess—banal.
- Dead air is much better than air filled with repeated “ums,” “likes,” and “you knows.” Get to know your personal “dead air” fillers and eliminate them. Out of utter boredom during a rotten speech a few years ago, I counted the number of times the speaker (a professor) used the word “basically” as an empty transition—44 times in just five minutes. Don’t be afraid to pause occasionally to give your listeners time to digest your information and give yourself a moment for reorientation. To quote Martin Fraquhar, “Well-timed silence hath more eloquence than speech.”
- If you know that you have a mannerism that you can’t easily avoid—such as stuttering or a heavy accent—and it distracts you from making a good speech, consider getting past it by just pointing it out to the audience and moving on. I’ve been to several talks where the speaker opened by saying “Please accept the fact, as I have, that I’m a stutterer, and I’m likely to stutter a bit throughout my speech.” One such speaker even injected humor by noting that James Earl Jones, one of his heroes, was also once a stutterer, so he felt in good company. As you might guess, the following speeches were confidently and effectively delivered, and when the mannerism arose it was easy to overlook.
- Avoid clichés, slang, and colloquialisms, but don’t be so formal that you’re afraid to speak in contractions or straightforward, simple terms. Use visual language, concrete nouns, active single-word verbs. When using specialized or broad terms that might be new or controversial to some audience members, be sure to define them clearly, and be prepared to defend your definition.
- Be animated and enthusiastic, but carefully so—many notches above the “just-the facts” Joe Friday, but many notches below the over-the-top Chris Rock.
From his success on the sales floor of an automotive dealership to becoming a veteran trainer and then the adoption of technology for Internet-based marketing, his career has evolved to deliver the skills and tools needed to help consumers. Richie Bello combined his automotive expertise with his robust desire to “take care of the customer first” to become an automotive influencer, published author, and renowned trainer. Bello absorbed the wants and needs of consumers as he worked up the ladder of the automotive industry.
Over the thirty-five years of his career, he developed strong Internet marketing skills, leading him to developing software solutions that create ease for consumers, and helps dealers improve relationships with customers. Innovation drives success. And, for Bello, it’s in his DNA. ShopSmartAutos.com took years to come to consumers and arrived in a timely manner, during the 2020 Pandemic. With over 6 million vehicles on the site, features that help consumers deliver, finance and warranty, Bello has met the retail digital age head on.
Bello also is founder of Richie Bello Institute of Leadership and Management, a 501C3 not for profit, dedicated to the recruitment, education and employment of veterans into the automotive industry. Visit RichieBelloBlogs.com. https://www.itworld.com/article/2783373/gm-warns-dealers-about-working-with-pure-play-online-auto-sellers.html